Dear Patients,

We hope you and your family are in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety and oral health.

Infection control has always been a top priority for our practice so that when you receive care, it’s both safe and comfortable. We follow infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).

Our office has reopened as of May 11^th, 2020. We all look forward to seeing our patients again and want you to be informed of some changes you will see at your next appointment. Following the latest guidance of the ADA, CDC, and OSHA we have implemented new protocols to protect our patients and staff. For example:

• Our office will call you before your appointment to ask pre-appointment screening questions. You will also be screened again when you arrive at the office.
• We ask you to please call our office when you arrive in the parking lot for your appointment and wait in your car until directed into our vestibule area for pre entrance screening.
• We ask you to wear a mask into our office. If you do not have a mask you may also wear a scarf or a fabric cloth. We have also provided a link for a tutorial on making a face mask at home. https://www.youtube.com/watch?v=gn4PTer31-A
• You may notice our waiting room will no longer offer magazines, children’s toys, and so forth since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients.
• We do ask for only the patient to come in for an appointment. In the event the patient requires a parent or caregiver to be present we will ask that person to also wear a mask and will have to undergo the pre-appointment screening process as well.

We would be happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (828) 252-6541.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Dr. Jeffrey Efird and Team

Dear patients,

We want to keep all of our patients informed of the news regarding your dental care. Under the new guidelines put in place by the state of North Carolina, Buncombe county, and the ADA our office will be temporarily closed until May 11th. 

If you are a patient of record and experiencing a true dental emergency, please call our office (828) 252-6541 and press option 2. Please leave your full name, telephone number, and description of your emergency and someone from our office will call you back.

Beginning Tuesday, April 21st 2020, we will have a staff member in office every Tuesday and Thursday from 10:00 am- 2:00 pm to answer the telephone for any other questions or concerns you may have.

If you have an upcoming appointment scheduled, we will contact you soon to reschedule. We will continue to monitor the situation and will notify you when we are able to resume full treatment for all of our patients.

Thank you all for your understanding and helping us all to prevent the spread of the Coronavirus.

We look forward to getting back to work and serving you all again.

Stay healthy,

All of us at Carolina Mountain Dental 

Just a friendly reminder to our patients currently in temporary crowns during our temporary closure due to COVID 19.

Please remember to not chew gum or sticky candy. If your temporary were to come off please save it and you can call our office (828)252-6541 and press option 2 to leave a message. If the temporary is still intact you can also put toothpaste or poly-grip (denture adhesive) in the temporary and place back in place.

We look forward to being back in office soon!

Thank you,

Carolina Mountain Dental 

We will be closed Thursday, March 21, 2019 for Continuing Ed as we strive to be the best we can be to serve you better.

Our office will be closed December 24, 2018 through January 1, 2019 reopening at 8am on January 2, 2019 to celebrate Christmas & New Years with our families. If you are a patient of record and have a dental emergency please call 828-252-6541. We wish you a blessed Christmas and a Happy New Year!!!